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Performance, KPIs & Rewards

Make expectations clearer and performance more meaningful.

People perform more consistently when objectives, responsibilities, feedback and rewards are understood. We help businesses create practical frameworks rather than complex systems managers struggle to use.

THE CONTEXT

The business challenges

Unclear measures

Performance ratings are difficult to calibrate when objectives are not specific or evidence-based.

Pay decisions lack structure

Without job architecture or policy controls, salary decisions can become inconsistent.

Reviews are administrative

An annual appraisal process may exist without improving coaching or accountability.

OUR EXPERTISE

How we help

Performance frameworks

Define roles, performance cycle stages, review responsibilities and manager guidance.

KPI architecture

Create indicators with formulas, baseline sources, ownership and realistic target-setting processes.

Role grading and job evaluation

Develop structured, non-proprietary job-factor evaluation and grade concepts where suitable.

Compensation and reward advisory

Review salary structures, benefits rules and approval controls using protected data and specialist validated benchmarking when required.

How an advisory engagement works

Every advisory engagement begins with a commercial objective and agreed constraints. Work proceeds through five defined stages to ensure recommendations can be practically implemented.

01

Diagnostic

We evaluate existing organizational structures, employment policies, and management operating constraints.

02

Evidence

We review workforce data, conduct confidential leadership interviews, and distinguish verified findings from assumptions.

03

Frameworks

We design fit-for-purpose operating models, governance policies, workforce plans, and performance frameworks.

04

Enablement

We equip managers with practical toolkits, approval matrices, and communication briefs to embed new practices.

05

Governance

We establish review cadences and performance indicators to help executive leadership monitor progress over time.

DELIVERABLES

What clients can expect

Advisory deliverables establish clear governance policies, role accountabilities and actionable manager toolkits tailored to your operating model.

Performance scorecards and KPI dictionary
Appraisal and coaching templates
Role/grade framework where scoped
Reward governance recommendations
WHY THIS MATTERS

Structured HR governance and objective workforce planning turn people operations from a compliance risk into a dependable driver of commercial performance. Outcomes depend on baseline conditions, client implementation and the agreed work programme.

COMMON QUESTIONS

Frequently Asked Questions

What does an HR health check or workforce audit cover?

An HR health check is a structured diagnostic of people operations. It reviews employment contracts, UAE Labour Law (Federal Decree-Law No. 33 of 2021) compliance, Wage Protection System (WPS) records, employee handbooks, and delegation of authority matrices to identify operational bottlenecks and compliance risks.

How does fractional Head of HR leadership work?

Fractional HR leadership embeds an experienced HR director on a defined, part-time basis (typically 1 to 2 days per week for 3 to 9 months) to establish HR operating models, lead governance transformations, and mentor internal teams without full-time executive overhead.

Can HANCE assist with UAE Emiratisation (Nafis) targets?

Yes. We establish workforce planning models and role architectures to help growing businesses meet statutory MOHRE Emiratisation quotas while ensuring operational capability.

Start the conversation

Discuss the people challenge behind your business goals. We will establish whether a focused diagnostic, project or defined advisory retainer is appropriate.